# Privacy Policy
**Last Updated: October 10, 2025**
This Privacy Policy describes how UTmate Powers, Inc. ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website at [www.utmatepowers.com](https://www.utmatepowers.com) (the "Site") or use our services (collectively, the "Services"). As a California-based contractor specializing in energy efficiency, general contracting, electrical, and HVAC systems, we are committed to protecting your privacy in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable laws.
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services. We may update this Privacy Policy from time to time; the latest version will be posted here with the updated date.
**Contact Us:** If you have questions about this Privacy Policy, please email us at info@utmatepowers.com.
## 1. Information We Collect
We collect information to provide and improve our Services, such as consultations on energy efficiency and project management.
### Personal Information You Provide
We collect information you voluntarily provide when you:
- Request a consultation or quote via forms on the Site.
- Contact us via email, phone, or our contact form.
- Subscribe to newsletters or updates.
- Apply for job opportunities.
This may include:
- **Identifiers:** Name, email address, phone number, postal address.
- **Commercial Information:** Billing details (e.g., payment card information for services, processed by third-party providers like Stripe).
- **Professional Information:** Job title, company name (for business inquiries).
- **Internet or Other Electronic Network Activity:** IP address, browser type, pages visited (automatically collected).
We do **not** collect sensitive personal information (e.g., Social Security numbers, precise geolocation, or health data).
### Information Collected Automatically
When you visit the Site, we automatically collect:
- **Usage Data:** IP address, device type, browser information, referring/exit pages, time spent on pages.
- **Log Data:** Server logs including timestamps and error reports.
We use cookies and similar technologies (e.g., Google Analytics) for analytics and functionality. You can manage cookies via your browser settings. See our [Cookie Policy](#cookies) for details.
### Information from Third Parties
We may receive limited information from service providers (e.g., analytics tools) or public sources to verify business inquiries.
## 2. How We Use Your Information
We use your information for:
- Providing Services: Responding to inquiries, scheduling consultations, processing payments.
- Communication: Sending updates, newsletters (with opt-out), or service-related emails.
- Improvement: Analyzing usage to enhance the Site and Services.
- Security: Preventing fraud and ensuring compliance.
- Legal: Complying with laws, responding to legal requests.
We process information only with a valid legal basis, such as your consent or our legitimate interests (e.g., contract performance).
## 3. How We Share Your Information
We do **not** sell or share your personal information for cross-context behavioral advertising.
We may disclose information to:
- **Service Providers:** Vendors for hosting (e.g., AWS), payments (e.g., Stripe), email (e.g., Mailchimp), who are bound by confidentiality.
- **Affiliates:** Other UTmate Powers entities for internal operations.
- **Business Transfers:** In mergers, acquisitions, or asset sales.
- **Legal Requirements:** To comply with laws, subpoenas, or protect rights.
## 4. Cookies and Tracking Technologies
We use:
- **Essential Cookies:** For Site functionality (e.g., session management).
- **Analytics Cookies:** To understand usage (e.g., Google Analytics; opt-out via [Google's tool](https://tools.google.com/dlpage/gaoptout)).
- **Marketing Cookies:** For personalized content (limited use; opt-out available).
You can control cookies through browser settings. Disabling them may limit Site features.
## 5. Data Retention
We retain personal information only as long as necessary for the purposes above, or as required by law (e.g., 7 years for billing records). Upon request, we delete data per your rights below.
## 6. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect information from minors. If we learn we have, we will delete it.
## 7. International Transfers
Information is stored in the U.S. If transferred internationally, we ensure adequate protections (e.g., standard contractual clauses).
## 8. Security
We use reasonable security measures (e.g., encryption, access controls) to protect your information. However, no system is 100% secure.
## 9. Your Privacy Rights
Depending on your location, you may have rights under CCPA/CPRA or other laws (e.g., GDPR for EU residents). See Section 10 for California specifics.
To exercise rights:
- Submit a request via [privacy request form](https://www.utmatepowers.com/privacy-request) or email info@utmatepowers.com.
- Verify identity (e.g., provide email or account details).
- We respond within 45 days (extendable).
Authorized agents may submit on your behalf with proof of authorization.
## 10. California Residents' Rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding personal information we collected in the past 12 months:
### Right to Know
- **Categories Collected:** Identifiers (e.g., name, email); Commercial information (e.g., billing details); Internet activity (e.g., IP logs); Professional information (e.g., job title).
- **Specific Pieces:** Upon verified request.
- **Sources:** Directly from you; automatically via Site; service providers.
- **Purposes:** As described in Section 2.
- **Disclosures:** To service providers and affiliates for business purposes (no sales).
### Right to Delete
Request deletion of your personal information, subject to exceptions (e.g., legal obligations).
### Right to Correct
Request correction of inaccurate personal information.
### Right to Opt-Out of Sale/Sharing
We do not sell or share personal information. For future changes, visit [Do Not Sell or Share My Personal Information](https://www.utmatepowers.com/do-not-sell).
### Right to Limit Use of Sensitive Personal Information
We do not collect sensitive personal information, so this does not apply.
### Non-Discrimination
We do not discriminate (e.g., deny services) for exercising rights. No financial incentives offered.
We processed [X] requests in the past 12 months: [Y] verified, [Z] denied (metrics updated annually).
## 11. Do Not Track
We do not respond to Do Not Track signals but honor opt-outs via cookie settings.
## 12. Changes to This Policy
We may update this Policy. Continued use after changes constitutes acceptance. Check periodically.
## 13. Contact Information
UTmate Powers, Inc.
46740 Lakeview Blvd. Fremont, CA 94538
Email: info@utmatepowers.com
For CCPA requests, use the form above. California residents may also contact the California Privacy Protection Agency.
This Privacy Policy complies with CCPA/CPRA requirements. For legal advice, consult an attorney.
